Call Detail Record Tracker questions & answers

Track the performance of VoIP calls
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Question by Guest
373 views
October 22, 2014

For how long is CDR available in Telecoms system? How much call data records CDR can hold?

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Answer by Alex Urbach

The software is available for as much time as you have the server up and running and it can hold a high amount of data since the call logs are kept in terms of TXT logs unless you activate the audio recording which should deplete the space faster if you have many recorder calls. For more information, access the official website of the product.

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Question by Guest
448 views
September 22, 2014

Is it possible to get CDR?

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Answer by Julia Bocchetta

Yes, you can get the application through the download page at Software Informer. Download the application and install it, then you will have to perform the configuration because the application will not work by default. You will need to configure it to match the server's settings. This means you will need IPs and passwords to connect to the server to retrieve the calls. This is the only way to work this application.

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Question by Guest
395 views
April 23, 2014
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Answer by Robert Polubinski

Yes, you can get information for a number but you must apply some filters first. Use the Call Origin field to select the number you want to check the records for then apply the filter. Before doing this, make sure to properly configure the FTP server and path where the CDR files are located. You also need to select the timeframe of the call logs.

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Question by Guest
271 views
March 3, 2014

If we use this software, can we find call details of networks used in India?

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Answer by Sean Hill

No, the software isn't used to invade the privacy of users that use the phone networks in India. In fact, the software is used to monitor a single VoIP network where you have access. It allows you to see who is calling whom, their numbers, destination, location, etc. The application can't be used outside the network you own because it's impossible to connect to other networks.


To find out about implementation methods, access the official website of the product: http://www.solarwinds.com/products/freetools/call-detail-record-tracker.aspx

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